What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help the site remember who you are and how you've interacted with it, making your next visit — or even the current one — run more smoothly. At Wizebets Casino, we take our responsibility around data seriously. We use cookies in ways that are proportionate, transparent, and always in the interest of giving you a reliable, secure experience on our platform. Nothing happens behind the scenes without good reason.
Why We Use Cookies at Wizebets Casino
Cookies aren't optional extras for an online casino — they're central to how the platform functions. Without them, keeping you securely logged in across pages would simply not be possible. Every time you move from the lobby to a game, or from your account settings back to the cashier, cookies are quietly doing the work of confirming who you are and maintaining your session.
Beyond authentication, cookies help us remember your preferences. If you've set a language, adjusted display settings, or selected a preferred payment method previously, we use cookies to ensure those choices persist. You shouldn't have to reconfigure things each time you log in.
There's also a gameplay dimension worth explaining. Live casino sessions and real-time games require consistent, uninterrupted connections. Cookies help us maintain those connections cleanly, reducing the chance of dropped sessions or mid-game disruptions. When something does go wrong technically, the data stored in cookies often helps us diagnose the issue faster.
We also use cookies to understand, at an aggregate level, how our site performs. Which pages load slowly? Where do players tend to drop off? This kind of anonymous performance data helps us improve the overall experience without ever identifying individual users. In short, cookies allow Wizebets Casino to function as a coherent, consistent platform rather than a collection of disconnected pages.
Types of Cookies We Deploy
We use several distinct categories of cookies, each serving a specific purpose. Here's a plain breakdown of what we deploy and why:
Essential / Strictly Necessary Cookies
- These are the cookies without which the site cannot function properly.
- They handle secure login sessions, keep you authenticated as you navigate between pages, and protect your account from session hijacking.
- Because they are strictly necessary, these cookies do not require your consent under applicable regulations — though we still believe you should know they exist.
Performance & Analytics Cookies
- These cookies collect anonymised data about how visitors use our site — which pages are visited most, how long sessions last, and where errors occur.
- The information gathered helps us identify technical problems and prioritise improvements.
- No personally identifiable information is captured through these cookies.
Functionality Cookies
- These remember your preferences and customisations — language settings, display configurations, and similar choices you've made during previous visits.
- They make the experience feel consistent and personal without requiring you to repeat the same steps every session.
Targeting / Advertising Cookies
- These cookies help us understand your interests so that any bonus offers or promotions we surface are relevant to you.
- They may also be used to limit how frequently you see the same promotional message.
- You have the right to opt out of these cookies without affecting your ability to use the core casino platform.
Third-Party Cookies in iGaming
Some of the cookies active on our site are placed not by us directly, but by trusted third-party partners whose services are integral to what we offer.
Our live casino games are powered by Evolution, a leading provider of live dealer content. When you access their live dealer table games through our platform, Evolution may set their own cookies to manage streaming quality, maintain your in-game session state, and ensure the game client runs without interruption. These cookies are governed by Evolution's own data policies, though we only work with providers whose standards we consider acceptable.
Our payment infrastructure also relies on third-party processing. When you use Bank transfer, Skrill, or Neteller to deposit or withdraw, those services may place cookies as part of their fraud prevention and transaction verification processes. This is standard practice across regulated financial services and is there to protect your funds, not to track your browsing habits.
We do not permit third-party partners to use the cookies they set on our platform for their own unrelated advertising purposes. Our agreements with these partners include provisions about appropriate and limited data use. If you have specific concerns about how a third-party provider handles your data, we'd encourage you to review their respective privacy documentation directly.
Managing and Deleting Cookies
You are in control of your cookie preferences, and we've made it straightforward to exercise that control.
When you first visit Wizebets Casino, a cookie consent banner will appear. This allows you to accept all cookies, reject non-essential categories, or customise your preferences by cookie type. You can revisit and update these choices at any time — look for the Manage Cookie Preferences option accessible from the footer of our site.
Alternatively, you can manage cookies directly through your browser settings. Most modern browsers allow you to:
- View all cookies currently stored on your device
- Delete individual cookies or clear them all at once
- Block cookies from specific sites or from all sites by default
- Set your browser to alert you each time a new cookie is set
Instructions vary slightly depending on which browser you use — Chrome, Firefox, Safari, and Edge all have dedicated privacy or cookie sections within their settings menus.
One important caveat: if you choose to block or delete essential cookies, parts of our site will stop working as expected. You may find yourself logged out unexpectedly, unable to complete transactions, or experiencing interrupted gameplay. We'd recommend keeping essential cookies enabled and focusing your restrictions on the analytics or targeting categories if you have concerns.
Policy Updates and How to Contact Us
Our cookie policy may be updated from time to time. This can happen when new regulations come into force, when we introduce new technology or third-party services, or simply when we identify ways to communicate our practices more clearly. When we make meaningful changes, we will notify you through an updated banner on the site. We'd encourage you to revisit this page periodically so you remain informed.
If you have any questions about how we use cookies, what data is stored, or how your privacy is protected, our support team is available to help. You can reach us through any of the following:
- Live chat — available 24/7 directly from our site
- Email — for more detailed or formal enquiries
- FAQ section — which covers many common privacy and data questions
We take privacy queries seriously and will always aim to respond promptly and plainly. You're also welcome to read our full Privacy Policy for a broader view of how Wizebets Casino handles personal data across all areas of the platform.
